Getting Started
- How do I become a pet carer or dog walker on Floofy?
- Do I need to be licensed to be a carer?
- Is my carer profile approved?
- How do I verify my identity?
- What are the service fees?
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Popular questions
Getting Started
How do I become a pet carer or dog walker on Floofy?
Learn how to become a pet carer or dog walker on Floofy by signing up, setting your profile, and getting your services listed.
Payments
How Do I Set Up My Stripe Account?
Learn how to set up your Stripe account for secure payments with Floofy. Follow our step-by-step guide for mobile and desktop.
Payments
How Do I Review My Payments for Bookings?
Easily track and review your payment history for bookings in your Floofy account. Learn how to access and understand your payment details.
Getting Started
Do I need to be licensed to be a carer?
Check local laws for licensing requirements to be a carer, as they vary by location. Consult your local council for specific details.
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Trust and Safety
- How Can I Ensure a Safe, Stress-Free Stay?
- Why Should I Pay and Communicate Through Floofy?
- Can Floofy deactivate my account?
- What Should I Do If I'm Worried About a Pet’s Well-Being?
- What is Floofy’s feedback policy?
Payments
- How Do I Set Up My Stripe Account?
- How Do I Review My Payments for Bookings?
- Where Can I View My Total Earnings?
- How Do I Get Paid for Bookings?
- How Do Taxes Work?
Booking and Meet & Greet
- Automated Records for Last-Minute Cancellations
- How do I create a Meet & Greet?
- How Do I Modify an Upcoming Booking?
- How do I send a pet owner photos during a booked stay?
- What If I Need to Cancel a Booking?
My Profile and Services
- How do I deactivate my Floofy account?
- How Do I Change My Account Email Address?
- How do I set pet and booking preferences?
- How Do I Update My Address?
- How do I manage my rates for extra services?
Taxes
Show MoreRunning My Business
- How Can I Improve My Position in Floofy Search Results?
- How Can I Promote My Pet Care Services?
- How can I see reviews left by pet owners?
- How do Floofy search results work?
- How Do I Manage My Floofy Inbox?