Have questions? You can either pick a topic to get help or type your question.You can also submit a help request by clicking “Contact Us” at the bottom of any Help Center page.
Getting Started
How do I contact Floofy Support?
How do I unsubscribe from Floofy emails?
Learn how to unsubscribe from Floofy marketing emails and manage your notification preferences easily.
Why am I getting an error when I try to add my phone number?
Learn why you can't add your phone number and how to resolve the issue by contacting Floofy Support for assistance.
Is Floofy free?
Creating a Floofy account is free for pet owners. Keep 95% of your earnings from pet care services after fees for support and marketing.
What are the Floofy Terms of Service?
Understand Floofy's Terms of Service for pet carers and owners to ensure a smooth experience.
How do I sign up?
Learn how to sign up for Floofy by creating an account using Google, Facebook, or email. Start your journey as a pet carer today!
What web browsers can I use on Floofy?
Discover which web browsers are compatible with Floofy for the best experience. We recommend Chrome, Firefox, and Safari.