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Trust and Safety

What does the Floofy Guarantee cover for pet owners?

Floofy offers the Floofy Guarantee for all services booked and paid through Floofy. This guarantee is our promise to you in the unlikely event that something goes wrong during a booking.

Please check our Floofy Guarantee page to learn more about what’s covered and limits.

If you have any health or safety concerns related to a Floofy service, we’re here to help, submit a request via the Help Centre.

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